Q-1). How can I make an online bus ticket booking in Indonesia?
A: You can book a bus of your choice to any destination in Indonesia by logging on to the official website of redBus which is redbus.id/en . The site is user-friendly and you can book your bus ticket in a matter of minutes.
Q-2). How do I book a bus from Medan to Pekanbaru?
A: You can either visit the terminal and go to the booth belonging to the bus operator of your choice, wait in line, select a seat, and book your ticket. If you’d rather not do that, you can visit redbus.id/en and book your seat within 5 minutes.
Q-3). Do I need to print out my bus ticket before boarding?
A: There are two main scenarios that you might fall into when you have to board a bus. Now, if your boarding point is at any terminal in Indonesia, passengers will have to take a print out of the bus ticket that has been sent to the email in a PDF format. The second scenario is when your boarding point is a bus stop and not a terminal. In this case, you will receive an M-ticket that you will have to produce before boarding your bus. If the operator does not provide an M-Ticket, you will have to take a printout of the ticket (PDF) that has been sent to the registered email ID that you have used to book the bus ticket on the redBus website. Some operators might levy a charge if these conditions are not followed.
Q-4). Can I reschedule my journey after I have booked my ticket?
A: Yes, you can. But this feature is limited to only a few bus operators in Indonesia. Look for the reschedule icon before booking your ticket.
Q-5). How do I pay for my bus ticket on the redBus website?
A: There are a number of different modes of payment offered to customers. Customers can either pay by credit card, debit card, or they can select any of the banks listed when you click the “FPX (Indonesia Online Bank Transfer).