PO Pahala Kencana is known as one of the leading autobus companies in Indonesia, which is evident from the four-star award for the category of inter-provincial inter-city non-economic buses received in 2017 from the Ministry of Transportation.
The company was founded in 1976 by Mr Hendro Tedjokusumo serving two routes, namely Kudus-Jakarta and Solo-Jakarta PP. Increasingly growing its business, PO Pahala Kencana expanded and began new routes to cover many areas until it became one of the largest autobus companies in Indonesia. In 1993, Pahala Kencana developed a cargo business called Pahala Express and a travel agent called PT Pahala Tours & Travel. Seven years after that, Pahala Kencana launched Nirwana Luxury Tourist Bus as a bus and vehicle loan service. In the same year, Hendro Tedjokusumo moved the PO Pahala Kencana head office to Kelapa Gading, North Jakarta.
Pahala Kencana now serves 86 routes in more than 90 cities in Indonesia, including on the islands of Bali, Madura, and Sumatra.
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Pahala Kencana Bus
All Pahala Kencana buses use Hino and Mercedes-Benz engines known for good quality. In addition to this, Pahala Kencana always renews its buses, so that the conditions are roadworthy. PO Pahala Kencana offers Business Class AC, VIP, Executive, and Super Executive with different facilities, but still prioritizes the safety and comfort of passengers.
Of the many routes offered by the Pahala Kencana Bus, the following are the most popular:
Depending on the route you choose, Pahala Kencana Bus ticket prices range from IDR 150,000 to IDR 170,000 for the VIP class, while for the Executive class from IDR 160,000 to IDR 280,000. To get information on schedules and buying bus tickets online for Pahala Kencana, use the website or the redBus, Indonesia app.
Depending on the class you choose, the facilities provided by Pahala Kencana still prioritize passenger comfort. Affordable Business Class with comfortable chair facilities and plenty of legroom. Meanwhile, VIP Class passengers are given reclining seats and toilet facilities so that long-term travel is more comfortable. The Executive Class can enjoy additional facilities such as LED TVs, buffet meals and snacks. Meanwhile, the most luxurious Super Executive class gets additional Wi-Fi facilities, plugs to charge HP batteries and smoking areas.
Points of departure
Pahala Kencana Bus departure and drop-off points include:
Jakarta: Pulo Gebang Terminal, Pondok Pinang, Kalideres Terminal
Jember: Batu Urip, Bangsal Sari, Jl. Brawijaya, Sempolan, Embankment
Banyuwangi: Ketapang, Genteng, Srono, Lintas Kota Banyuwangi, Jajag
Semarang: Pucanggading, Krapyak, Mangkang
Sampang (Madura): Line up
Jl. Gading Bukit Raya Blok C No. 1
Kelapa Gading, North Jakarta
No. Telephone: (021) 4517375
Information about buses and booking bus tickets online at Pahala Kencana can be obtained quickly and easily through the website and the redBus, Indonesia app.
Cancel your Pahala Kencana Bus Ticket and Get a Refund With Refund Guarantee
redBus offers another avenue of flexibility when it comes to booking a Pahala Kencana bus ticket in Indonesia. With Refund Guarantee, customers can now cancel their Pahala Kencana bus ticket and get a refund. A customer has to make sure that the Refund Guarantee add-on has been selected when they book their Pahala Kencana bus ticket through the redBus platform. Customers would have to pay a small premium when they select the Refund Guarantee add-on. Once done, the customer can avail a reasonable refund of up to 75% on their bus tickets if they do decide to cancel the ticket before their bus journey begins. Refund Guarantee offers flexibility and eliminates any inconvenience that could arise if the customer needs to cancel their Pahala Kencana bus ticket due to any unforeseen circumstances.
Pahala Kencana Bus Services
Pahala Kencana is experienced in offering bus services across a number of city routes. The bus company makes continuous efforts in providing prompt service. It consists of well-maintained buses and cordial staff assisting passengers at all times. Travelling with Pahala Kencana as their buses adhere to time and deliver an enjoyable experience.
Pahala Kencana Bus Types
The various types of buses run by Pahala Kencana are:
Super Executive (2+1)
Executive AC (2+2)
Business A/C (2+2)
Patas AC Non Toilet
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How can I book a Pahala Kencana bus ticket?
You can visit the Pahala Kencana ticket counter located at the bus terminal nearest to you. An even simpler booking solution has been provided by redBus, Indonesia. The user-friendly website offers a simpler way to book your bus tickets online.
How much does a bus ticket on a Pahala Kencana bus cost?
Ticket fares will vary depending on the pick-up and drop off points. You can visit redbus.id/en to help you stay updated on bus fares, availability, and much more. The payment platform on the redBus website ensures that every transaction made on the site is protected.
Do I need to print my bus ticket to board the bus?
There are two main scenarios that you might fall into when you have to board a bus. Now, if your boarding point is at any terminal in Indonesia, passengers will have to take a print out of the bus ticket that has been sent to the email in a PDF format. The second scenario is when your boarding point is a bus stop and not a terminal. In this case, you will receive an M-ticket that you will have to produce before boarding your bus. If the operator does not provide an M-Ticket, you will have to take a printout of the ticket (PDF) that has been sent to the registered email ID that you have used to book the bus ticket on the redBus website. Some operators might levy a charge if these conditions are not followed.
Should I book my bus ticket at the counter or on the redBus platform?
That depends on what works best for you. You could book a ticket at the counter but you might be too late to book a comfortable window seat or risk being too late to book any seat at all. A lot of people are recognizing the benefits of booking a bus ticket on an online platform like redBus. It’s easy, convenient, and leaves you having all your questions answered by just browsing the website. The website provides live updates on a number of different avenues such as bus timings, fares, available seats, pick-up and drop-off points, discounts and offers, and much more.
Can I book a ticket on the same day as my journey date on a bus Pahala Kencana?
It depends on the route of the bus that’s chosen. Different routes have different frequencies of the available buses throughout the day. Let’s say if the route Jakarta-Jember has 2 buses in a day, the availability of the seats in those buses cannot be guaranteed. The availability of buses can be checked on the redBus app for any route throughout Indonesia. redBus app can help you know about the number of buses in a day for a route as well as seats left or occupied on a specific bus.
Which mode is more convenient to book a Pahala Kencana bus ticket?
Both ticket booking modes are quite convenient. For offline booking, the Pahala Kencana agents have the availability of their services. The online mode gives you a hassle-free experience of booking tickets. You can very easily book bus tickets online through the redBus app and can even get some discount on using different coupon codes or discount vouchers.
How soon can I cancel my ticket and get a refund?
To cancel the ticket of your Pahala Kencana bus, visit the redBus app or log in to the redBus official website. Go to your bookings and make the cancellation. The company assures a refund of 75% of the ticket priced if canceled a few days before the journey. Make sure it is not so close between your day of travel and the cancellation day. You might not get a refund if you cancel the tickets a few hours before the departure. You can receive a refund online in your source account.
Is there any limit on the weight of the baggage or luggage?
Usually, there is a huge space available to accommodate the bulk of baggage for the passengers. However, according to the terms and conditions of Pahala Kencana, there is a limit of 25kg per passenger. The baggage of the passengers should not include any kind of arms and ammunition or liquor. Any kind of animals or pets cannot be taken along with you during bus travel.
What amenities does PO Pahala Kencana provide to the passengers?
Being the leading transportation company of Indonesia, PO Pahala Kencana ensures a timely departure of buses. The bus comes with several amenities and efficient staff. Pahala Kencana provides LED TVs, charging points, buffet meals, water bottles, snacks, etc. The comfort of the seating is ensured through recliner seats with armrests, pillows, air-conditioners, etc. You can select and check the amenities and services which you require, using the redBus app.
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