Alfandaru Talita Yubelium
26 Jun, 2026
Bus berangkat cukup tepat waktu, pengemudi tidak ugal-ugalan, dan perjalanan terasa nyaman sehingga bisa beristirahat dengan baik.
Mutiara Express Surabaya
Get 25% discount + 20,000 cashback
ONWARD DATE
OFFERS
BUS
KA99ET Special Discount
Valid Till 15 Aug
BUS
KA99ET Special Discount
Valid Till 15 Aug
BUS
Get 25% discount + 20,000 cashback
Valid Till 31 Dec
BUS
Get 5% discount + 10,000 cashback
Valid Till 31 Dec
1/4
Mutiara Express Surabaya
Searching for your favorite bus operator in Indonesia or the Top 10 Bus Operators in Surabaya can be a daunting task. But thanks to redBus, this process has been made simple by a mere click of a button. The redBus website and application offers an informative look inside the exciting world of bus travel in Indonesia. Apart from providing information on local landmarks and attractions in Surabaya, the redBus platform aims at drastically improving your travel experience in Surabaya. Updated bus schedules, fares, timings, and much more, help travelers get from one landmark to another with great ease. Search for Mutiara Express Surabaya reviews on the redBus platform before booking a bus ticket online.
Top Bus Routes From Surabaya
Top Bus Routes To Surabaya
FAQ's
What is the cost of the bus ticket in Mutiara Express to Surabaya?
In the upper boxes you can see the price of the most popular bus tickets to and from Surabaya, but if you don't find your desired boarding or landing point you just have to use our search engine to obtain more information.
How can I buy my tickets to or from Surabaya with the company Mutiara Express in redBus?
The process is very simple. You just have to go to the search bar and type Surabaya in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket to Surabaya, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Indonesia?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Indonesia by dialing +6281290006420 or by sending an email to support@redbus.id
Customer Reviews
4.78
1570
What customers are saying
Loved by travelers
Bus Pick-Up Time (227)
Cleanliness (216)
Staff behavior (210)
Bus Drop Time (204)
Food (184)
Value for Money (138)
Bus Boarding Experience (129)
Rest Stops (112)
Could be better
Bus Drop Time (26)
Cleanliness (18)
Reviews
Edy Candra
23 Jun, 2026
Waktu tempuh sebaiknya bisa dipersingkat menjadi 10–11 jam agar perjalanan lebih efisien
Ario Wiryoputro
19 Jun, 2026
AC di bagian atas bocor hingga mengenai kepala, toilet becek dan tidak berfungsi. Di redBus lounge kamar mandi rusak sehingga anak harus menumpang di mushola. Staf di lounge Medaeng juga tidak ramah.
Novan dwi aryansyah
14 Jun, 2026
Bus berangkat tepat waktu sesuai dengan jadwal yang ditentukan.
Resta mella kusumaningati
12 Jun, 2026
Armada kendaraan mengalami kendala mogok di tengah jalan sehingga seluruh penumpang terpaksa dipindahkan ke unit pengganti.
Hildan Naseh Ardiansyah
04 Jun, 2026
Setelah berhenti untuk makan, bus harus antre di SPBU selama satu jam. Sebaiknya mencari SPBU yang lebih sepi agar perjalanan lebih efisien. Akhirnya tiba di Surabaya pukul 09.00.
Asiyah Hanifah
01 Jun, 2026
Tidak pernah bosan naik Mutiara Express, dari banyak sleeper bus yang pernah dicoba, Mutiara Express terasa halus, bersih, dan menyediakan film terbaru.
Rangga Prasetiawan Rifai
26 May, 2026
Mutiara Express selalu memuaskan.
Muhammad Fata Ridhwana
17 May, 2026
Sambutan dari kru terasa kurang ramah, kemungkinan karena sedang lelah.
Wahyu Indra Kurniawan
13 May, 2026
Lebih baik perjalanan lambat asalkan tetap selamat sampai tujuan.
Boarding Points in Surabaya
A number of boarding points in Surabaya have been listed below. These help travellers to choose the nearest boarding location. Please note that these pick-up points vary from one operator to another. The boarding points in Surabaya are as follows:
- Medaeng (redBus Lounge)
Book your Bus Tickets Online
Once you have figured out your bus schedule, book your bus tickets easily with the redBus website or app. The site has been developed to ensure that passengers get their bus tickets booked and confirmed with minimum effort. All you have to do is follow the steps mentioned below:
- Enter the pick-up and drop-off points under the “From” and “To” sections on the redBus website or application
- Select the date of your journey under the “Onward Date”
- Click the “Search Buses” button
After this step, you will be taken to a page that displays every bus operator that runs on the route you have requested. You can select a bus based on the bus timings, fares, pick-up and drop-off points, reviews, and more.
Select the seat of your choice by clicking on the “View Seats” button and then click on the “Proceed to Book” tab. You will be taken to the payment page where you can pay for your ticket using one of several banking options such as credit cards, debit cards, or any other mode that’s available.
Bus Amenities
Water Bottle
Blankets
Reading Light
ToiletGallery
Photos & Videos