Mutiara Express

OFFERS

1/2

Mutiara Express Bus Routes & Timings

2 bus options
Surabaya to Jakarta
11 Hr 39 Min

Rp 480.000

From

Get 25% discount + 20,000 cashback
2 bus options

Rp 515.000

From

Get 25% discount + 20,000 cashback

Mutiara Express Photos

Mutiara Express Bus Ticket Booking

Mutiara Express is one of the popular bus service providers serving in the travel industry. The bus company provides punctual and effective services. Mutiara Express is recognized for creating travel convenience for many commuters. All types of buses offered by Mutiara Express help in connecting cities. This bus service provider assures passenger safety and comfort.

Cancel Your Mutiara Express Bus Ticket and Get a Refund With Refund Guarantee

redBus offers another avenue of flexibility when it comes to booking a Mutiara Express bus ticket in Indonesia. With Refund Guarantee, customers can now cancel their Mutiara Express bus ticket and get a refund. A customer has to make sure that the Refund Guarantee add-on has been selected when they book their Mutiara Express bus ticket through the redBus platform. Customers would have to pay a small premium when they select the Refund Guarantee add-on. Once done, the customer can avail a reasonable refund of up to 75% on their bus tickets if they do decide to cancel the ticket before their bus journey begins. Refund Guarantee offers flexibility and eliminates any inconvenience that could arise if the customer needs to cancel their Mutiara Express bus ticket due to any unforeseen circumstances.

Up to 25% off in Bus Ticket Booking

Booking bus tickets has become easy and convenient thanks to various technological advances. You can now check bus schedules, list of operators, latest offers, facilities, seat availability and more on the redBus platform

To make it easier on your pocket, redBus Indonesia offers discounts of up to 25% and IDR 20.000 cashback with the code NEW*. Use the redBus promo when booking bus tickets online and save more!

For such exciting deals - check redBus Promos page

Terms and conditions apply*

Bus Amenities

BlanketsBlankets
Water BottleWater Bottle
Reading LightReading Light
ToiletToilet

FAQs

How can I book a Mutiara Express bus ticket?

You can visit the Mutiara Express ticket counter located at the bus terminal nearest to you. An even simpler booking solution has been provided by redBus, Indonesia. The user-friendly website offers a simpler way to book your bus tickets online.

How much does a bus ticket on a Mutiara Express bus cost?

Ticket fares will vary depending on the pick-up and drop off points. You can visit redbus.id/en to help you stay updated on bus fares, availability, and much more. The payment platform on the redBus website ensures that every transaction made on the site is protected.

Do I need to print my bus ticket to board the bus?

There are two main scenarios that you might fall into when you have to board a bus. Now, if your boarding point is at any terminal in Indonesia, passengers will have to take a print out of the bus ticket that has been sent to the email in a PDF format. The second scenario is when your boarding point is a bus stop and not a terminal. In this case, you will receive an M-ticket that you will have to produce before boarding your bus. If the operator does not provide an M-Ticket, you will have to take a printout of the ticket (PDF) that has been sent to the registered email ID that you have used to book the bus ticket on the redBus website. Some operators might levy a charge if these conditions are not followed.

Should I book my bus ticket at the counter or on the redBus platform?

That depends on what works best for you. You could book a ticket at the counter but you might be too late to book a comfortable window seat or risk being too late to book any seat at all. A lot of people are recognizing the benefits of booking a bus ticket on an online platform like redBus. It’s easy, convenient, and leaves you having all your questions answered by just browsing the website. The website provides live updates on a number of different avenues such as bus timings, fares, available seats, pick-up and drop-off points, discounts and offers, and much more.

Customer Reviews

4.78
1570
5
4
3
2
1

What customers are saying

Loved by travelers

Bus Pick-Up Time (279)
Cleanliness (270)
Staff behavior (258)
Bus Drop Time (252)
Food (237)
Value for Money (174)
Bus Boarding Experience (155)
Rest Stops (147)

Could be better

Bus Drop Time (28)
Cleanliness (21)

Reviews

AGUS DAMARJAYA

29 Mar, 2026

Fasilitas dan pelayanan sangat memuaskan, terima kasih.

edwin

02 Apr, 2026

Bus berjalan lambat sehingga waktu tempuh menjadi panjang, kru bus juga kurang ramah.

Antoinette Kirsten

27 Mar, 2026

perjalanan nyaman dan bisa tidur bahkan sampai 1 jam lebih cepat namun sayang saya di unit jo 9 monitor layarnya bergetar kuat sampai saya pakai hansaplast untuk merekatkan

lusi

28 Mar, 2026

Bus selalu tepat waktu dan tiba lebih awal dari jadwal. Kali ini mendapat cemilan, biasanya tidak. Masukan agar disediakan charger tipe C. Secara keseluruhan sangat baik.

Malik Abdul Aziz

27 Mar, 2026

Bus terlambat tiba lebih dari 4 jam dari estimasi, membuat penumpang kecewa karena agenda penting terlewat.

Steffen Norman Tanamal

19 Mar, 2026

Kursi nomor 9, colokan USB tidak berfungsi, lampu mati, dan AC menetes terus.

Jihad Akbar

17 Mar, 2026

Makanan hanya diberikan McD saat berangkat, sedangkan di perjalanan tidak ada tambahan makanan. Hal ini terasa kurang sesuai dengan harga tiket 1,2 juta untuk rute Jakarta-Surabaya.

BUDI ZENAL MUTAQIN

03 Mar, 2026

Pokoknya layanan baik.

Emmanuel Josafat Tular

17 Feb, 2026

Air dari AC terus menetes sehingga membuat perjalanan kurang nyaman dan penumpang harus sering mengelapnya. Namun tetap bersyukur karena tiba dengan selamat di tujuan.

Zulkarnaen

13 Feb, 2026

Selama perjalanan saya lebih banyak tidur sehingga tidak sempat makan.