Divya Bhana Widyo
27 Oct, 2026
Perjalanan terasa sangat memuaskan dengan pelayanan yang baik. Sangat direkomendasikan untuk digunakan kembali.
Cititrans Busline Surabaya
Get 25% discount + 20,000 cashback
ONWARD DATE
OFFERS
BUS
Get 25% discount + 20,000 cashback
Valid Till 31 Dec
BUS
Get 5% discount + 10,000 cashback
Valid Till 31 Dec
1/2
Cititrans Busline Surabaya
Searching for your favorite bus operator in Indonesia or the Top 10 Bus Operators in Surabaya can be a daunting task. But thanks to redBus, this process has been made simple by a mere click of a button. The redBus website and application offers an informative look inside the exciting world of bus travel in Indonesia. Apart from providing information on local landmarks and attractions in Surabaya, the redBus platform aims at drastically improving your travel experience in Surabaya. Updated bus schedules, fares, timings, and much more, help travelers get from one landmark to another with great ease. Search for Cititrans Busline Surabaya reviews on the redBus platform before booking a bus ticket online.
Top Bus Routes From Surabaya
Top Bus Routes To Surabaya
FAQ's
What is the cost of the bus ticket in Cititrans Busline to Surabaya?
In the upper boxes you can see the price of the most popular bus tickets to and from Surabaya, but if you don't find your desired boarding or landing point you just have to use our search engine to obtain more information.
How can I buy my tickets to or from Surabaya with the company Cititrans Busline in redBus?
The process is very simple. You just have to go to the search bar and type Surabaya in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket to Surabaya, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Indonesia?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Indonesia by dialing +6281290006420 or by sending an email to support@redbus.id
Customer Reviews
4.74
78
What customers are saying
Loved by travelers
Staff behavior (3770)
Cleanliness (3584)
Seat comfort (3360)
Food (2954)
Bus Pick-Up Time (2924)
Bus Drop Time (2630)
Bus Boarding Experience (2439)
Rest Stops (2163)
Value for Money (1758)
Could be better
Bus Drop Time (175)
Reviews
Didik Priyo Wibowo
27 Oct, 2026
Secara umum perjalanan berjalan dengan baik, namun pramugara dinilai kurang informatif karena tidak memberikan informasi terkait keberangkatan maupun lokasi layanan makan. Komunikasi yang lebih baik kepada penumpang diharapkan dapat meningkatkan kualitas pelayanan.
Naina Hawani
27 Oct, 2026
Fasilitas leg rest nyaman digunakan, pelayanan memuaskan, dan perjalanan berlangsung tepat waktu.
Vinny Syafiana
27 Oct, 2026
Pelayanan sangat baik dan staf pramugara sangat ramah dalam melayani penumpang.
Femi
30 Oct, 2026
Perjalanan terasa sangat aman dan nyaman. Terima kasih atas pelayanan yang diberikan.
dwi marisca
26 Oct, 2026
Sejak awal perjalanan, pengemudi dinilai mengemudikan kendaraan secara kurang aman dengan sering menyalip. Menjelang tiba di tujuan, kendaraan sempat menabrak trotoar dan hampir mengalami kecelakaan. Diharapkan pihak operator melakukan evaluasi terhadap pengemudi demi menjaga keselamatan penumpang.
adi kurniawan
26 Oct, 2026
Bus sangat nyaman dengan staf yang ramah. Fasilitas WiFi, camilan, dan makan malam yang disediakan juga memuaskan.
Dimas anjani
27 Oct, 2026
Perjalanan sangat nyaman dan memberikan pengalaman yang memuaskan.
Safinah Fransisca Laia
29 Oct, 2026
Kursi sangat nyaman sehingga guncangan selama perjalanan hampir tidak terasa. Kursi suite nomor 1 sangat direkomendasikan.
Deni Setyawan
26 Oct, 2026
Perjalanan berlangsung dengan cepat dan lancar. Meskipun tidak ada pemberhentian di area istirahat, penumpang mendapatkan makanan dalam kotak selama perjalanan.
Boarding Points in Surabaya
A number of boarding points in Surabaya have been listed below. These help travellers to choose the nearest boarding location. Please note that these pick-up points vary from one operator to another. The boarding points in Surabaya are as follows:
- Waru
Book your Bus Tickets Online
Once you have figured out your bus schedule, book your bus tickets easily with the redBus website or app. The site has been developed to ensure that passengers get their bus tickets booked and confirmed with minimum effort. All you have to do is follow the steps mentioned below:
- Enter the pick-up and drop-off points under the “From” and “To” sections on the redBus website or application
- Select the date of your journey under the “Onward Date”
- Click the “Search Buses” button
After this step, you will be taken to a page that displays every bus operator that runs on the route you have requested. You can select a bus based on the bus timings, fares, pick-up and drop-off points, reviews, and more.
Select the seat of your choice by clicking on the “View Seats” button and then click on the “Proceed to Book” tab. You will be taken to the payment page where you can pay for your ticket using one of several banking options such as credit cards, debit cards, or any other mode that’s available.
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