Desi
12 Oct, 2026
pertama perjalanan ga sesuai estimasi.bhkn bukan 2 atau 3 jam tpi hampir 24 jam terlantar di jalan trus pas pesan ada 7 point yg bisa di dpt tpi ternyata parah poko nya
Putra Pelangi Bus Reviews
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Putra Pelangi Bus Reviews
View each and every review and rating on a particular bus operator in Indonesia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Putra Pelangi’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Putra Pelangi such as the amenities provided, driving etiquette, rest stops, etc. Search for Putra Pelangi reviews before booking a bus ticket online.
Putra Pelangi Bus Routes & Timings
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How do I submit a review on Putra Pelangi?
redBus follows the motto of always finding ways to improve every customers' travel experience with Putra Pelangi. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Putra Pelangi.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Putra Pelangi. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
FAQ:
How can I leave a review of the company Putra Pelangi?
In order to leave a review in redBus is necessary that you have bought a bus ticket of the company Putra Pelangi and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.
I have bought my ticket in redBus in Putra Pelangi and I have already made my trip, how can I publish my review?
The process is very simple. After making your trip, you'll receive an email to leave a review of the company Putra Pelangi. Just refresh your inbox, open the mail and fill it up.
What services does the company Putra Pelangi offer in their buses?
Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of Putra Pelangi.
How much is the weight of luggage I am allowed to carry in Putra Pelangi?
To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
How can I buy my bus tickets of the company Putra Pelangi in redBus?
The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Indonesia ?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Indonesia by dialing +6281290006420 or by sending an email to support@redbus.id
Customer Reviews
4.15
8
What customers are saying
Loved by travelers
Staff behavior (36)
Cleanliness (29)
Seat comfort (25)
Bus Drop Time (21)
Bus Pick-Up Time (18)
Could be better
Seat comfort (27)
Bus Drop Time (27)
Bus Boarding Experience (24)
Cleanliness (22)
Rest Stops (21)
Reviews
rossy
01 Oct, 2026
Sistem tidak mendapatkan refund untuk kondisi saya yang membatalkan keberangkatan
Banta Azhary marzuki
28 Sep, 2026
Semuanya ok..mantap..semoga bus pelang semakin sukses
yan benny Aloysius Saut Tua pasaribu
02 Sep, 2026
Bus berangkat tidak sesuai jadwal, sering rusak, berjalan lambat, dan tidak menyediakan colokan listrik di kursi. Kru menaikkan penumpang tambahan meski bus sudah penuh, bahkan ada yang duduk di atas ember bekas cat. Kenyamanan penumpang sama sekali tidak diperhatikan, sangat mengecewakan.
SOZA SILPHA ABDY RITONGA
23 Sep, 2026
Putra Pelangi memberikan pengalaman buruk, bus mogok lima kali, rem sempat tidak berfungsi, perjalanan memakan waktu hingga 3 hari 2 malam dan jauh dari estimasi.
Najwa khalisa
16 Sep, 2026
jam tiba yang tertera di aplikasi tidak sesuai dengan kenyataannya. orng putra pelangi harus jujur
M Riddhoh Hafdillah
06 Aug, 2026
Terjadi adu mulut antara sopir dengan penumpang sehingga perjalanan kurang nyaman.
Sara Prada
08 Aug, 2026
Toilet tidak berfungsi, tidak ada tisu, dan air di wastafel tidak tersedia.
Coste lea
30 Jul, 2026
Masih di dalam bus dengan sisa perjalanan 12 jam. Seharusnya tiba 31 Juli pukul 17.00, namun baru akan sampai 1 Agustus pukul 08.00. Semua orang ramah dan perjalanan menyenangkan, hanya waktu tempuh terlalu lama.
Teuku Razan Aunilhakim
23 Jun, 2026
Kursi berbeda dari yang ditampilkan.