View each and every review and rating on a particular bus operator in Indonesia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Joglosemar’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Joglosemar such as the amenities provided, driving etiquette, rest stops, etc. Search for Joglosemar reviews before booking a bus ticket online.
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redBus follows the motto of always finding ways to improve every customers' travel experience with Joglosemar. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Joglosemar.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Joglosemar. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
Dinia Wahyu Halifah
Pihak agen maupun pengemudi tidak memberikan informasi awal mengenai keharusan transit ganti armada di Pool Jombor yang memakan waktu tunggu sekitar satu jam, sehingga penumpang hampir melewatkan janji medis dan tiba di rumah lebih larut, Meski petugas administrasi tidak mampu menjelaskan alasan transit tersebut, kebijaksanaan pengemudi kedua yang bersedia menurunkan penumpang di titik yang lebih dekat dengan lokasi tujuan tetap diapresiasi.
Maharsi Catur Anindhito
Area pool terasa nyaman, kursi kendaraan shuttle cukup empuk, serta pengemudi membawa kendaraan dengan tenang tanpa mengebut sehingga perjalanan sangat memuaskan.
Sri Wulandari
Perjalanan berlangsung dengan nyaman dan bus tiba di tujuan tepat waktu tanpa keterlambatan.
Ryona Azkiya Nazhwa Anindita
Suasana di dalam kendaraan terasa sangat nyaman dilengkapi dengan ketersediaan fasilitas pengisi daya gawai, meskipun koneksi dayanya dinilai masih kurang stabil karena sering terputus.
Elvaretha Lintang
Pemberitahuan awal menyatakan bahwa ada keterlambatan selama 15 menit, namun ternyata bus baru datang setelah 1 jam. Seharusnya pihak otobus lebih adil, karena jika penumpang yang terlambat 5 menit saja pasti sudah langsung ditinggal.
Cindy Theresia
Pelayanan kurang memuaskan karena saya telat tertinggal bus
ngatini
Perjalanan tepat waktu dan staf memberikan pelayanan yang baik serta ramah.
M Alif Sugiarto
Perjalanan berlangsung dengan sangat lancar dan seluruh penumpang dapat tiba di lokasi tujuan dengan selamat tanpa kurang suatu apa pun.
Mahmud
Alhamdulillah cukup nyaman dan asyik biaya juga relatif bersaing
Wisnu
Fasilitas toilet yang berada di area tunggu hotel Catur Magelang membuat penumpang merasa kurang nyaman lantaran posisinya yang mengharuskan untuk berjalan melintasi ruangan staf penginapan.
