Ogi Sutiawan
29 Jun, 2026
Perjalanan terasa sangat nyaman dengan banyak pemandangan indah yang dilalui.
Eka Bus Reviews
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Eka Bus Reviews
View each and every review and rating on a particular bus operator in Indonesia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Eka’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Eka such as the amenities provided, driving etiquette, rest stops, etc. Search for Eka reviews before booking a bus ticket online.
Eka Bus Routes & Timings
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Valid Till 31 Dec
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Valid Till 31 Dec
1/2
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How do I submit a review on Eka?
redBus follows the motto of always finding ways to improve every customers' travel experience with Eka. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Eka.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Eka. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
FAQ:
How can I leave a review of the company Eka?
In order to leave a review in redBus is necessary that you have bought a bus ticket of the company Eka and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.
I have bought my ticket in redBus in Eka and I have already made my trip, how can I publish my review?
The process is very simple. After making your trip, you'll receive an email to leave a review of the company Eka. Just refresh your inbox, open the mail and fill it up.
What services does the company Eka offer in their buses?
Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of Eka.
How much is the weight of luggage I am allowed to carry in Eka?
To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
How can I buy my bus tickets of the company Eka in redBus?
The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Indonesia ?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Indonesia by dialing +6281290006420 or by sending an email to support@redbus.id
Customer Reviews
4.61
1105
What customers are saying
Loved by travelers
Staff behavior (1312)
Cleanliness (1221)
Seat comfort (1197)
Bus Drop Time (1058)
Bus Pick-Up Time (1025)
Bus Boarding Experience (788)
Value for Money (565)
Rest Stops (510)
Food (406)
Reviews
Miswanto
29 Jun, 2026
Terima kasih kepada kru PO Eka, pelayanan mantap. Sebaiknya bus disemprot obat anti kecoa agar lebih bersih dari hama kecil.
Aldasida soares
29 Jun, 2026
Perjalanan terasa nyaman, aman, dan tepat waktu.
Miswanto
25 Jun, 2026
Perjalanan terasa menyenangkan dan layanan bus memuaskan.
M Hisyam Mubarrak
28 Jun, 2026
Bus berangkat dan tiba tepat waktu, layanan berjalan baik.
Ovan Rizal Pratama
28 Jun, 2026
Port charger nya banyak yang rusak
olivia
28 Jun, 2026
luar biasa
FRISCA PUSPITASARI
26 Jun, 2026
Tdk ada free servis makan.. mau makan, ada tambahan fee 22k. Driver alappp2.. sampek saya muntah 2x
Attar Maulidi Ashari Halim
25 Jun, 2026
Perjalanan berlangsung lebih cepat sekitar 1 jam dari perkiraan, sehingga tiba di lokasi lebih awal dan terasa nyaman.
Nurhayati
21 Jun, 2026
Kebersihan toilet dan kelengkapannya perlu ditingkatkan. Secara umum pelayanan cukup baik, terutama perhatian sopir dan kondektur terhadap kenyamanan penumpang.