View each and every review and rating on a particular bus operator in Indonesia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Ladju Transport’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Ladju Transport such as the amenities provided, driving etiquette, rest stops, etc. Search for Ladju Transport reviews before booking a bus ticket online.
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redBus follows the motto of always finding ways to improve every customers' travel experience with Ladju Transport. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Ladju Transport.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Ladju Transport. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
Leila Makatitta
Bus menjemput penumpang yang masuk ke daerah kota sehingga terjebak macet. Proses penjemputan memakan waktu hingga 4 jam. Akibatnya, saya tiba di Bali pukul 10 lebih malam. Karena tujuan saya ke Gianyar, perjalanan menjadi semakin lama dan baru tiba pukul 11.30 WITA, jauh dari estimasi awal yang seharusnya tiba pukul 04.30 WITA
