panca saputro
28 Jun, 2026
Snack yang diberikan berbeda dengan yang ditampilkan di iklan sehingga terasa kurang sesuai.
Pahala Kencana Bus Reviews
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Pahala Kencana Bus Reviews
View each and every review and rating on a particular bus operator in Indonesia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Pahala Kencana’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Pahala Kencana such as the amenities provided, driving etiquette, rest stops, etc. Search for Pahala Kencana reviews before booking a bus ticket online.
Pahala Kencana Bus Routes & Timings
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How do I submit a review on Pahala Kencana?
redBus follows the motto of always finding ways to improve every customers' travel experience with Pahala Kencana. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Pahala Kencana.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Pahala Kencana. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
FAQ:
How can I leave a review of the company Pahala Kencana?
In order to leave a review in redBus is necessary that you have bought a bus ticket of the company Pahala Kencana and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.
I have bought my ticket in redBus in Pahala Kencana and I have already made my trip, how can I publish my review?
The process is very simple. After making your trip, you'll receive an email to leave a review of the company Pahala Kencana. Just refresh your inbox, open the mail and fill it up.
What services does the company Pahala Kencana offer in their buses?
Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of Pahala Kencana.
How much is the weight of luggage I am allowed to carry in Pahala Kencana?
To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
How can I buy my bus tickets of the company Pahala Kencana in redBus?
The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Indonesia ?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Indonesia by dialing +6281290006420 or by sending an email to support@redbus.id
Customer Reviews
3.66
280
What customers are saying
Loved by travelers
Staff behavior (155)
Cleanliness (105)
Bus Drop Time (96)
Bus Pick-Up Time (95)
Food (88)
Seat comfort (84)
Rest Stops (70)
Bus Boarding Experience (65)
Could be better
Bus Pick-Up Time (76)
Bus Drop Time (66)
Reviews
darno
30 Jun, 2026
respon pahala kencana lambat setelah jadwal keberangkatan baru ada info dan gagal berangkat karena telat jadwal
Rekiy Rahman Syah
29 Jun, 2026
Penjemputan menunggu lama hingga 3 jam baru bus datang. Snack hanya diletakkan di kursi belakang tanpa dibagikan, sehingga terasa kacau dan mengecewakan.
Winda Ayu Maryana
25 Jun, 2026
Interior bus bagus, staf ramah, dan sopir baik. Namun tirai berbau sehingga perlu dicuci, AC agak panas, dan colokan charger tidak berfungsi. Aplikasi sebaiknya ditingkatkan agar penumpang bisa mengetahui apakah kursi di sebelahnya ditempati laki-laki atau perempuan.
Ade jaya
26 Jun, 2026
Perjalanan terasa cukup baik, hanya saja mobil sempat mogok sehingga harus dipindahkan ke mobil elf kecil. Sebaiknya kondisi kendaraan lebih diperhatikan agar layak digunakan dan tidak memakan waktu lama.
Sebastianus Budi Prastya
22 Jun, 2026
Kursi yang dipesan tidak sesuai saat keberangkatan. Saat waktu makan, pelayanan kurang ramah dan makanan yang disajikan tidak cocok untuk perjalanan jauh. Terima kasih
Taupik Paturohman
25 Jun, 2026
Sangat membantu bagi saya yang pertama kali naik bus jarak jauh. Fasilitas nyaman, pelayanan terbaik
suwatini
20 Jun, 2026
Langit-langit di bagian AC berembun sehingga air menetes. Bau toilet sangat menyengat dan mengganggu kenyamanan.
morina sembirinh
21 Jun, 2026
Penjemputan terlambat hingga lebih dari 4 jam, membuat perjalanan sangat terganggu.
banua
20 Jun, 2026
Penjemputan di Caringin tidak tersedia meskipun ada pilihan di aplikasi, penumpang diminta mengejar bus ke Cicaheum. Nomor kru atau sopir yang tercantum di tiket tidak berguna karena tidak ada komunikasi. Setelah ditelepon pun tetap ditinggalkan tanpa pemberitahuan. Kedatangan juga tidak sesuai jadwal, terlambat 2,5 jam. Hal ini perlu diperbaiki.