Sofil Fuat
Perjalanan nyaman, hanya kurang kabel colokan untuk mengisi daya HP.
View each and every review and rating on a particular bus operator in Indonesia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Malang Indah’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Malang Indah such as the amenities provided, driving etiquette, rest stops, etc. Search for Malang Indah reviews before booking a bus ticket online.
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redBus follows the motto of always finding ways to improve every customers' travel experience with Malang Indah. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Malang Indah.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Malang Indah. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
Sofil Fuat
Perjalanan nyaman, hanya kurang kabel colokan untuk mengisi daya HP.
Lieke van Westing
Bus berhenti selama 2,5 jam tanpa informasi, ternyata ada masalah teknis dan diganti dengan bus lain yang bukan tipe sleeper sesuai tiket. Akibatnya tiba 3 jam lebih lambat dari jadwal.
Amira Kluba
Satu-satunya hal buruk adalah harus menunggu 4 jam karena kapal feri yang membawa bus mengalami keterlambatan. Hal itu sangat tidak menyenangkan, namun kondisi bus sendiri baik.
Johannes Hardjono
Kursi dalam kondisi rusak, dudukan hampir lepas, dan sandaran kursi sudah tidak memiliki pembungkus sehingga hanya tersisa besi. Mohon pihak terkait melakukan pengecekan menyeluruh untuk memastikan apakah bus layak beroperasi atau tidak.
Wahyu Tri Sutrisno
Diana Cierpisz
Bus mengalami keterlambatan selama tiga jam karena macet di Ketapang. Pendingin udara terasa terlalu dingin, namun selain itu semuanya baik.
Bagas Aditya W
Penjemputan kurang tepat waktu dan bus terlalu sering berhenti di perjalanan.
Nasirudin
Terima kasih atas pelayanan yang diberikan, perjalanan terasa menyenangkan.
hery damayanti
Harga tiket murah, namun tidak tersedia colokan untuk charger HP. Bus harus menunggu penumpang lain yang terlambat sehingga tiba di Banyuwangi pukul 02.30 pagi. Sopir terlihat kelelahan.
Zerah Nugrandi Pratama
Terima kasih atas pelayanan yang diberikan, perjalanan berjalan lancar.

