willyam
07 Nov, 2026
Pengait kursi dalam kondisi rusak, sehingga saya terpaksa harus duduk tegak sepanjang perjalanan agar tidak menjepit lutut penumpang lain yang berada di belakang saya. Fasilitas pendingin ruangan atau AC juga rusak.
Medali Mas Bus Reviews
Get 25% discount + 20,000 cashback
ONWARD DATE
Medali Mas Bus Reviews
View each and every review and rating on a particular bus operator in Indonesia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Medali Mas’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Medali Mas such as the amenities provided, driving etiquette, rest stops, etc. Search for Medali Mas reviews before booking a bus ticket online.
Medali Mas Bus Routes & Timings
OFFERS
BUS
Get 25% discount + 20,000 cashback
Valid Till 31 Dec
BUS
Get 5% discount + 10,000 cashback
Valid Till 31 Dec
BUS
Additional discount of up to 30%
Valid Till 30 Nov
1/3
Gallery
Photos & Videos
How do I submit a review on Medali Mas?
redBus follows the motto of always finding ways to improve every customers' travel experience with Medali Mas. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Medali Mas.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Medali Mas. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
FAQ:
How can I leave a review of the company Medali Mas?
In order to leave a review in redBus is necessary that you have bought a bus ticket of the company Medali Mas and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.
I have bought my ticket in redBus in Medali Mas and I have already made my trip, how can I publish my review?
The process is very simple. After making your trip, you'll receive an email to leave a review of the company Medali Mas. Just refresh your inbox, open the mail and fill it up.
What services does the company Medali Mas offer in their buses?
Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of Medali Mas.
How much is the weight of luggage I am allowed to carry in Medali Mas?
To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
How can I buy my bus tickets of the company Medali Mas in redBus?
The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Indonesia ?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Indonesia by dialing +6281290006420 or by sending an email to support@redbus.id
Customer Reviews
4.23
749
What customers are saying
Loved by travelers
Staff behavior (862)
Food (612)
Cleanliness (571)
Seat comfort (561)
Bus Pick-Up Time (536)
Bus Boarding Experience (475)
Bus Drop Time (475)
Value for Money (420)
Rest Stops (392)
Could be better
Bus Drop Time (410)
Reviews
Jefri Maradona
07 Nov, 2026
Kondisi bus sangat bersih serta wangi, ditambah dengan sikap para kru yang sangat ramah.
ibu maria ulfa
26 Oct, 2026
Kurang ramah
Ricky Chandra Deva
01 Nov, 2026
Armada bus mengalami keterlambatan hingga 6,5 jam, serta armada pengganti yang disediakan berukuran kecil dan bukan bus besar.
Dimas Wratsangka
01 Nov, 2026
Kendala teknis terjadi pada bagian mesin sehingga memaksa seluruh penumpang untuk menunggu proses pertukaran armada dalam durasi yang cukup lama di tempat istirahat, Pihak manajemen disarankan untuk meniadakan penggunaan kendaraan pengumpan dari terminal Arjosari guna efisiensi waktu tempuh, serta melakukan pemeriksaan mekanis secara lebih mendalam sebelum melakukan perjalanan jarak jauh meskipun secara umum pelayanan luar lainnya sudah dinilai cukup baik.
Niko Abdillah Hilmy
31 Oct, 2026
Waktu kedatangan aktual tidak sesuai dengan estimasi yang diberikan karena mengalami keterlambatan yang cukup signifikan dari jadwal awal.
Dani Firdaus
30 Oct, 2026
Kondisi kebersihan di dalam kabin perlu ditingkatkan karena penumpang menemukan adanya serangga kecil serta tidak tersedianya wadah untuk membuang sisa kotoran.
AHMAD FASTABIKUL KHAIRAT
31 Oct, 2026
Waktu kedatangan armada mengalami keterlambatan selama 2 jam. Saya kurang mengetahui apakah hal seperti ini merupakan hal yang wajar atau tidak, lantaran ini adalah pengalaman pertama saya bepergian menggunakan bus untuk rute jarak jauh.
indrayani
31 Oct, 2026
Fasilitas perjalanan yang disediakan oleh pihak armada dirasa sangat nyaman, terlebih didukung dengan penawaran tarif harga tiket yang sangat murah.
Ahmad jabal Rahmah
31 Oct, 2026
Kondisi unit kendaraan dinilai sangat mantap serta mampu menyuguhkan kenyamanan ekstra sepanjang perjalanan.