pandu
02 Apr, 2026
Waktu penjemputan terlambat 5 jam dari jadwal, AC bocor tetapi staf cuek, dan bus sering berhenti.
Family Raya Ceria
Get 25% discount + 20,000 cashback
ONWARD DATE
OFFERS
BUS
Get 25% discount + 20,000 cashback
Valid Till 31 Dec
BUS
Get 5% discount + 10,000 cashback
Valid Till 31 Dec
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Family Raya Ceria Bus Routes & Timings
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Family Raya Ceria Photos
Family Raya Ceria Bus Ticket Booking
With two bus units, Family Raya Ceria was founded by Mr. H. Gusmaliadi in 1996 in Bangko, Merangin Regency, Jambi, with the initial route of Bangko-Bukit Tinggi. The bus company then expanded by adding to its fleet and expanding its services to include cross-province and cross-island trips. Family Raya Ceria began its operations with the Bangko-Bukittinggi route, then continued to spread to various cities in West Sumatra such as Padang, Solok, Pesisir Selatan and Payakumbuh. Now the Family Raya Ceria Bus service has reached Central Java. At present, the most popular Family Ceria Bus route is from Tangerang to Payakumbuh.
Family Raya Ceria Bus
With more than 20 years of experience, Family Raya Ceria is the best tourist bus in Jambi. With a service of 150 units that are always rejuvenated with the latest units, Family Raya Ceria Bus is committed to maintaining passenger comfort and safety with modern and luxurious facilities.
Family Raya Ceria Bus is available in several classes with various features, ranging from Executive AC (2 + 2), VIP AC (2 + 2), Premium, Toyota HiAce Shuttle, Toyota Innova Shuttle, Executive Seater 1 + 2 and Economy AC (2 +2). Passengers can choose according to the desired level of comfort.
In its commitment to safeguarding passenger comfort and safety, Family Raya Ceria Bus is strengthened by its fleet that is produced by Mercedes Benz, Hino and Mitsubishi with bodywork, among others, using the production of Adiputro, New Armada, Rahayu Sentosa, and Restu Ibu whose quality has been recognized.
Route
The most popular Family Raya Ceria Bus routes are:
- Tangerang to Payakumbuh
- Lampung to Musi Rawas
- Bangko to Padang
- Bekasi to Solok
- Bangko to Palembang
- Lampung to Kerinci
Schedule for the departure of Family Raya Ceria buses varies according to the route you choose. Tangerang-Payakumbuh, for example, is served from 12.00 to 15.00, while the Lampung-Musi Rawas route departs at 17.00. The Bangko – Padang route departs at 20.30, while the Bekasi – Solok route is served at 10:00 to 12.00. Meanwhile, the Bangko – Palembang route departs at 17.00.
Through redBus, Indonesia, passengers can get price information and all bus departure schedules. For example, the Tangerang-Payakumbuh bus departs every day at 12.00 WIB and 15.00 WIB. The Lampung – Musi Rawas and Bangko – Palembang routes depart at 17.00 WIB. Meanwhile, the Bangko – Padang route departs at 20.30, and the Bekasi-Solok route departs twice a day at 10:00 WIB and 12:00 WIB.
Depending on the route and class you choose, Family Raya Ceria tickets are offered with prices ranging from IDR 85,000 to IDR 460,000. Get information on the latest and best Family Raya Ceria Bus ticket prices on the redBus, Indonesia website or app.
Amenities
In accordance with the chosen class, the Family Ceria Raya bus is equipped with various facilities to add to the comfort of the trip. The Executive Class is equipped with, among others, air conditioning, toilets, blankets, music, footrests and snacks. On the other hand, the facilities for Premium and Luxury Classes include air conditioning, toilets, blankets, neck pillows, leg rests, smoking rooms, cooler boxes, music and DVD players, and snacks.
Family Ceria Raya also provides cargo services at friendly prices and on-time delivery using regular buses or special cargo vehicles. In addition, Family Ceria Raya has also begun developing a new business unit in the form of the Family Inn Hotel located in downtown Bangko, complete with various modern facilities.
Points of departure
The departure points and drop-offs of Family Raya Ceria passengers include:
- Tangerang: Poris Plawad Terminal
- Payakumbuh: Koto Nan Ampek Terminal
- Lampung: Rajabasa Terminal
- Musi Rawas: Tugu Mulyo
- Bangko: Bangko Pool
- Padang: Padang Pool
- Bekasi: Bekasi Terminal
- Solok: Solok Counters
- Palembang: Ilir Barat II
- Kerinci: Kerinci Base
Headquarters
Jl. Jenderal Sudirman (Jalan Lintas Sumatra KM 2)
Kec. Bangko, Merangin Regency
Jambi
No. Telephone: (0746) 21948/21666
You can get information about buses and Family Raya Ceria Bus ticket reservations quickly and easily through the website and the redBus, Indonesia app.
Disclaimer: Bus timings, routes, and fares are subject to change. Please check locally for any last-minute changes.
Cancel Your Family Raya Ceria Bus Ticket and Get a Refund With Refund Guarantee
redBus offers another avenue of flexibility when it comes to booking a Family Raya Ceria bus ticket in Indonesia. With Refund Guarantee, customers can now cancel their Family Raya Ceria bus ticket and get a refund. A customer has to make sure that the Refund Guarantee add-on has been selected when they book their Family Raya Ceria bus ticket through the redBus platform. Customers would have to pay a small premium when they select the Refund Guarantee add-on. Once done, the customer can avail a reasonable refund of up to 75% on their bus tickets if they do decide to cancel the ticket before their bus journey begins. Refund Guarantee offers flexibility and eliminates any inconvenience that could arise if the customer needs to cancel their Family Raya Ceria bus ticket due to any unforeseen circumstances.
Up to 25% off in Bus Ticket Booking
Booking bus tickets has become easy and convenient thanks to various technological advances. You can now check bus schedules, list of operators, latest offers, facilities, seat availability and more on the redBus platformTo make it easier on your pocket, redBus Indonesia offers discounts of up to 25% and IDR 20.000 cashback with the code NEW*. Use the redBus promo when booking bus tickets online and save more! For such exciting deals - check redBus Promos page Terms and conditions apply*
FAQs
How can I book a Family Raya Ceria bus ticket?
You can visit the Family Raya Ceria ticket counter located at the bus terminal nearest to you. An even simpler booking solution has been provided by redBus, Indonesia. The user-friendly website offers a simpler way to book your bus tickets online.
How much does a bus ticket on a Family Raya Ceria bus cost?
Ticket fares will vary depending on the pick-up and drop off points. You can visit redbus.id/en to help you stay updated on bus fares, availability, and much more. The payment platform on the redBus website ensures that every transaction made on the site is protected.
Do I need to print my bus ticket to board the bus?
There are two main scenarios that you might fall into when you have to board a bus. Now, if your boarding point is at any terminal in Indonesia, passengers will have to take a print out of the bus ticket that has been sent to the email in a PDF format. The second scenario is when your boarding point is a bus stop and not a terminal. In this case, you will receive an M-ticket that you will have to produce before boarding your bus. If the operator does not provide an M-Ticket, you will have to take a printout of the ticket (PDF) that has been sent to the registered email ID that you have used to book the bus ticket on the redBus website. Some operators might levy a charge if these conditions are not followed.
Should I book my bus ticket at the counter or on the redBus platform?
That depends on what works best for you. You could book a ticket at the counter but you might be too late to book a comfortable window seat or risk being too late to book any seat at all. A lot of people are recognizing the benefits of booking a bus ticket on an online platform like redBus. It’s easy, convenient, and leaves you having all your questions answered by just browsing the website. The website provides live updates on a number of different avenues such as bus timings, fares, available seats, pick-up and drop-off points, discounts and offers, and much more.
What are the available classes of Family Raya Ceria Bus?
The Family Raya Ceria, being the leading tourism company operating in the areas of Jambi aims at providing the best services and comfort to their passengers. They ensure such quality with efficient workforce and by using modern luxurious amenities for travelling. Family Raya Ceria provides a good range of bus classes for people with different travelling expectations. Their class range includes Executive AC (2+2), VIP AC (2+2), Premium, Toyota HiAce Shuttle, Toyota Innova Shuttle, Seater Executive (1+2), Economy AC (2+2). Details about each of the class of Family Raya Ceria Buses can be accessed through the redBus application online.
How do I get a refund after canceling a ticket on a Family Raya Bus?
If the ticket is booked online using the redBus application, getting a refund is quite an easy task. When you cancel the booking through the online application of redBus, the bus operator automatically gets the notification. The nominal percentage of the ticket price is deducted from the total amount in the form of cancellation charges. If you have booked the ticket through Debit or Credit card, the refund is made through FPX (Online Bank Transfer Indonesia) directly into your Bank account. This whole process runs with proper security of funds and private information.
Can I get a ticket for the next bus from Bangko to Palembang if I miss my booked bus?
It depends on the availability of the seats on the next bus. Generally, there is no criterion of automatically securing a seat on the following bus if the first bus gets missed. The bus status and the availability of seats in the following bus can be checked online by using the redBus application. The Family Raya Ceria has just a single bus running in a single day for the route Bangko to Palembang. You can also contact the booking agency near you to get information about the same.
How much discount can I avail for booking Family Raya Ceria Bus through redBus application?
Booking a ticket for Family Raya Ceria Bus online through redBus gives you various offers while booking, unlike the offline booking via a booking agent. If you use your Debit or Credit card to book the online tickets, you may get exciting gift coupons and codes that can help you get a reduction in the price of your ticket amount. The discount schemes can help you get a 10% waiver or around 10,000- 20,000 cashback. redBus has some special offers for the first time users as well.
What is the lowest price one has to pay to travel via Family Raya Ceria Bus?
Family Raya Ceria ensures the comfort of passengers by providing the best quality services at different prices. Prices vary depending upon the route and class of the bus you choose to travel. The lowest amount one has to pay for Family Raya Ceria bus can cost you up to Rp 85,000. For the Premium luxury class of buses, the price of tickets can be as high as Rp 460,000.
Family Raya Ceria Bus Types
The various types of buses run by Family Raya Ceria are:
- Executive
- Executive AC (2+2)
- Economy AC (2+2)
- Ekonomi
- Seater Executive 1+2
- Shuttle Hiace Executive
- Premium
- Shuttle Toyota HiAce
- VIP
- Shuttle
Bus Amenities
USB port for charger
Smoking room
Air conditioning
Luggage
Central TV
ToiletCustomer Reviews
3.93
129
What customers are saying
Loved by travelers
Staff behavior (30)
Cleanliness (22)
Seat comfort (22)
Bus Boarding Experience (20)
Bus Pick-Up Time (20)
Could be better
Bus Pick-Up Time (35)
Bus Drop Time (28)
Seat comfort (25)
Bus Boarding Experience (22)
Cleanliness (21)
Reviews
Hannah Elena Junge
04 Apr, 2026
Semua baik, orang-orang ramah, sopir mengemudi dengan baik. Namun AC meneteskan air, tiba terlambat 4 jam, dan toilet sangat bau.
SARWO BINKHATAB
13 Mar, 2026
Bus terasa kotor dan berbau, bagian kaki-kaki seperti tidak kokoh, ada banyak kekurangan yang membuat pengalaman kurang nyaman.
andhika pandu
02 Apr, 2026
Bus dari Solok yang dijadwalkan pukul 13:30 baru tiba pukul 23:30, membuat tiket perjalanan lain hangus dan sangat mengecewakan
Putra
30 Mar, 2026
Secara umum perjalan sangat menyenangkan dan armada bukit tinggi sdah ada perubahan dari sebelumnya, ada sedikit hal yg perlu diperbaiki seperti sandaran tangan kursi beberapa sdah lepas dan kelangkaan solar sehingga waktu keberangkatan bus jadi terganggu, mdh2an bisa diperbaiki Salam perbaikan Sekian
farhan wahyudi
28 Mar, 2026
yang gk mau was2 takut ga nyampe2, mending jangan naik po ini deh. mulai dari bisnya ga bertenaga (jalan ngesot bgt), MOGOK MULU, AC hampir gk nyala (gerah dan bau badan selama perjalanan), sampai keneknya gaje marah2in penumpang mulu, padahal bisnya yg emng jelek ya wajar penumpang kesal, trus di perjalanan suka nerima penumpang baru padahal seat masih penuh, jadi penumpang baru DIPAKSA BERDIRI sampai ada penumpang yang turun. jadwal berangkat di aplikasi redBus jam 13:00 28 Maret 2026, tapi malah telat 6 jam, baru berangkat dari solok jam 19:00 (mungkin karena mogok terus dari awal bis berangkat, tapi ngakunya macet), dan terus terusan mogok selama perjalanan sampai Jakarta total waktu yang dihabiskan selama perjalanan adalah 48 jam bis telat sampai terminal 6 jam tidak ada macet, murni karna kendala dan masalah dari po dan bis ini sendiri
Wisnu Whendy Nugroho S
27 Mar, 2026
Pelayanan sangat buruk sehingga tidak direkomendasikan untuk digunakan.
LUQYANA PUTRI ARINDA
27 Mar, 2026
“Sejujurnya, ini salah satu pengalaman terburuk saya saat perjalanan pulang kampung. Penjemputan mengalami keterlambatan hingga 5 jam dari jadwal seharusnya. Selama perjalanan, AC bus tidak berfungsi sehingga terasa sangat panas dan pengap. Selain itu, bus juga sering menaikkan penumpang di sepanjang jalan, sehingga kenyamanan semakin berkurang. Estimasi tiba di Jakarta seharusnya pukul 18.00 pada tanggal 28, namun pada kenyataannya bus baru sampai di Merak pada tanggal 29 sekitar pukul 13.00. Karena kondisi tersebut, saya akhirnya memutuskan untuk tidak melanjutkan perjalanan dengan bus ini dan memilih berganti bus di Terminal Merak. Secara keseluruhan, pengalaman ini sangat mengecewakan. Semoga ke depannya pihak terkait dapat melakukan perbaikan agar pelayanan menjadi lebih baik.”
Cecen Putra
29 Mar, 2026
Bus datang terlambat, AC rusak meski sudah diservis, armada tua dan tidak layak, penumpang melebihi kapasitas, fasilitas tidak sesuai standar. Sangat mengecewakan.
sania
28 Mar, 2026
Perjalanan sangat lama, berangkat tanggal 28 dan baru tiba di Jakarta tanggal 30. AC tidak terasa dingin, mohon diperbaiki.