PO MAWAR Bus Reviews

PO MAWAR Bus Reviews

View each and every review and rating on a particular bus operator in Indonesia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the PO MAWAR’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about PO MAWAR such as the amenities provided, driving etiquette, rest stops, etc. Search for PO MAWAR reviews before booking a bus ticket online.

PO MAWAR Bus Routes & Timings

20 bus options
Surabaya to Jakarta
11 Hr 39 Min

Rp 330.000

From

Get 25% discount + 20,000 cashback
8 bus options

Rp 320.000

From

Get 25% discount + 20,000 cashback
2 bus options
Bekasi to Surabaya
11 Hr 3 Min

Rp 320.000

From

Get 25% discount + 20,000 cashback
4 bus options
Surabaya to Bekasi
10 Hr 40 Min

Rp 320.000

From

Get 25% discount + 20,000 cashback
4 bus options

Rp 330.000

From

Get 25% discount + 20,000 cashback
2 bus options

Rp 330.000

From

Get 25% discount + 20,000 cashback
2 bus options
Get 25% discount + 20,000 cashback
2 bus options
Get 25% discount + 20,000 cashback

OFFERS

1/2

Photos & Videos

How do I submit a review on PO MAWAR?

redBus follows the motto of always finding ways to improve every customers' travel experience with PO MAWAR. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with PO MAWAR.

A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with PO MAWAR. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.

FAQ:

How can I leave a review of the company PO MAWAR?

In order to leave a review in redBus is necessary that you have bought a bus ticket of the company PO MAWAR and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.

I have bought my ticket in redBus in PO MAWAR and I have already made my trip, how can I publish my review?

The process is very simple. After making your trip, you'll receive an email to leave a review of the company PO MAWAR. Just refresh your inbox, open the mail and fill it up.

What services does the company PO MAWAR offer in their buses?

Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of PO MAWAR.

How much is the weight of luggage I am allowed to carry in PO MAWAR?

To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.

How can I buy my bus tickets of the company PO MAWAR in redBus?

The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!

I forgot to buy my return ticket, can i buy it later?

Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.

Do I need to pick up my ticket once I have bought it through the mobile app of redBus?

It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.

How many hours in advance should I be in the agency or terminal to change my e-ticket?

It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.

In case of a problem, how do I contact the customer service department of redBus, Indonesia ?

If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Indonesia by dialing +6281290006420 or by sending an email to support@redbus.id

Customer Reviews

4.18
923
5
4
3
2
1

What customers are saying

Loved by travelers

Staff behavior (158)
Food (137)
Bus Drop Time (125)
Cleanliness (125)
Seat comfort (117)
Bus Pick-Up Time (116)
Value for Money (100)
Rest Stops (97)
Bus Boarding Experience (89)

Could be better

Bus Drop Time (101)

Reviews

M RIZKY HIDAYAT FAQIH

27 Jun, 2026

Kurang direkomendasikan karena bus tiba tidak tepat waktu. Seharusnya sampai pukul 06.00 namun baru tiba pukul 08.10.

GREGORY PETER SOLOMON

18 Jun, 2026

Bus nyaman dan tidak ada kendala selama perjalanan.

Yudha Wisnu Arfianto

17 Jun, 2026

Bus ini direkomendasikan untuk perjalanan, saya rutin menggunakannya untuk setiap perjalanan kerja.

Siti Nurlaitul Fadhilah

18 Jun, 2026

Pengalaman perjalanan cukup baik dengan staf yang ramah dan pelayanan yang memuaskan. Namun fasilitas toilet perlu ditingkatkan karena tidak tersedia air sehingga menyulitkan penumpang untuk berwudhu.

INTAN

14 Jun, 2026

Pelayanan bus baik, hanya toilet yang kurang bersih.

Beheru

16 Jun, 2026

Perjalanan cukup lumayan, namun bus berangkat terlambat 14 menit dan beberapa kali berhenti menunggu penumpang sehingga total keterlambatan mencapai sekitar 60 menit.

Rachmat Adriansyah

12 Jun, 2026

Saya dimasukkan ke bus dengan nomor berbeda meskipun sudah membeli tiket melalui aplikasi dan memilih kursi 32. Ketika menolak, tetap diarahkan ke bus lain sehingga masuk dengan sedikit kecewa. Bus tersebut juga memiliki jadwal kedatangan berbeda, tiba pukul 09.00, terlambat 2 jam dari jadwal asli pukul 07.00.

Adzra Calya Kanaya

01 Jun, 2026

Bus berangkat dan tiba tepat waktu sesuai jadwal.

nabiilah Aziizah Tjandra

01 Jun, 2026

Bus bersih dan nyaman, AC dingin, namun port USB sudah kendor sehingga tidak bisa digunakan untuk mengisi daya. Selebihnya mantap dan akan memesan lagi PO Mawar.

Adi Haritjahjono

26 May, 2026

Bus mengalami masalah karena radiator terlalu panas sehingga perjalanan terganggu.