JESSI PROVIDA YUNEE NAPITUPULU
25 Jun, 2026
Fasilitas charger banyak yang rusak, makanan hanya diberikan sekali tanpa sayur dan porsi ayam sangat kecil sehingga kurang memuaskan.
ANS Bus Reviews
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ANS Bus Reviews
View each and every review and rating on a particular bus operator in Indonesia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the ANS’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about ANS such as the amenities provided, driving etiquette, rest stops, etc. Search for ANS reviews before booking a bus ticket online.
ANS Bus Routes & Timings
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How do I submit a review on ANS?
redBus follows the motto of always finding ways to improve every customers' travel experience with ANS. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with ANS.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with ANS. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
FAQ:
How can I leave a review of the company ANS?
In order to leave a review in redBus is necessary that you have bought a bus ticket of the company ANS and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.
I have bought my ticket in redBus in ANS and I have already made my trip, how can I publish my review?
The process is very simple. After making your trip, you'll receive an email to leave a review of the company ANS. Just refresh your inbox, open the mail and fill it up.
What services does the company ANS offer in their buses?
Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of ANS.
How much is the weight of luggage I am allowed to carry in ANS?
To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
How can I buy my bus tickets of the company ANS in redBus?
The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Indonesia ?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Indonesia by dialing +6281290006420 or by sending an email to support@redbus.id
Customer Reviews
4.10
229
What customers are saying
Loved by travelers
Seat comfort (59)
Cleanliness (50)
Staff behavior (49)
Rest Stops (29)
Bus Pick-Up Time (27)
Could be better
Bus Drop Time (48)
Staff behavior (47)
Bus Pick-Up Time (41)
Food (40)
Bus Boarding Experience (32)
Reviews
Syamsul Arifin
20 Jun, 2026
Pengalaman baru naik Miyor sleeper bus ke luar pulau terasa sangat nyaman. Dibandingkan dengan ANS sebelumnya, perjalanan dengan Miyor jauh lebih nyaman.
Muhammad Farhan Syahputra
24 Jun, 2026
Pelayanan perlu ditingkatkan. Dari awal sudah tidak nyaman karena harus transit 2 kali dengan barang bawaan banyak. Kru tidak ramah, berbeda dengan bus di Jawa yang lebih sopan. Kru di Sumatra cenderung jutek dan memaksa, bahkan saat bus sudah penuh masih menaikkan penumpang di pinggir jalan hingga ditempatkan di dekat toilet. Kondisi ini sangat kacau. Semoga ada perubahan untuk PO ini.
Rahmad Danil
24 Jun, 2026
Penjemputan dilakukan terlambat dari jadwal yang seharusnya.
Rahmad Wahyuda
24 Jun, 2026
Perjalanan terasa nyaman.
muhammad khalid
22 Jun, 2026
Tidak mendapat makan gratis jika membeli tiket online, staf terminal cenderung mengabaikan penumpang online. Kerja sama antara sistem online dan terminal perlu ditingkatkan.
FEBI FERDIANI
19 Jun, 2026
Waktu perjalanan yang tertera pada tiket tidak sesuai dengan kenyataan.
Nurrahman Rajab
16 Jun, 2026
Makanan gratis hanya berupa potongan Rp20.000 jika ditukar, namun kualitasnya kurang layak karena lauk dihinggapi lalat dan pilihan menu sangat terbatas. Terlihat seperti disediakan seadanya saja.
Fitra Rahmi
19 Jun, 2026
Supir kurang ramah, menurunkan penumpang di tol meski sudah ada surat jalan dan menyalahkan di depan umum pada malam hari. Untungnya kenek bersikap baik. Ke depannya perlu lebih memperhatikan lokasi turun penumpang sesuai surat jalan.
Syofnita
16 Jun, 2026
Saya sering menggunakan layanan bus ANS, namun pernah mengalami dua kali insiden di mana bus mengalami masalah di sekitar Tol Terbanggi Besar, Jatimulyo, Jati Agung, Lampung Selatan. Akibatnya perjalanan tertunda cukup lama dan tiba di terminal larut malam.