Yulia ningrum
16 Jun, 2026
Tiket tertera pukul 15.00, namun keberangkatan molor hingga 15.43. Penukaran tiket harus dilakukan dengan mengirim ke nomor WhatsApp kernet, yang tidak nyaman bagi sebagian orang untuk membagikan nomor pribadi.
Sugeng Rahayu Bus Reviews
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Sugeng Rahayu Bus Reviews
View each and every review and rating on a particular bus operator in Indonesia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Sugeng Rahayu’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Sugeng Rahayu such as the amenities provided, driving etiquette, rest stops, etc. Search for Sugeng Rahayu reviews before booking a bus ticket online.
Sugeng Rahayu Bus Routes & Timings
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How do I submit a review on Sugeng Rahayu?
redBus follows the motto of always finding ways to improve every customers' travel experience with Sugeng Rahayu. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Sugeng Rahayu.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Sugeng Rahayu. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.
FAQ:
How can I leave a review of the company Sugeng Rahayu?
In order to leave a review in redBus is necessary that you have bought a bus ticket of the company Sugeng Rahayu and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.
I have bought my ticket in redBus in Sugeng Rahayu and I have already made my trip, how can I publish my review?
The process is very simple. After making your trip, you'll receive an email to leave a review of the company Sugeng Rahayu. Just refresh your inbox, open the mail and fill it up.
What services does the company Sugeng Rahayu offer in their buses?
Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of Sugeng Rahayu.
How much is the weight of luggage I am allowed to carry in Sugeng Rahayu?
To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
How can I buy my bus tickets of the company Sugeng Rahayu in redBus?
The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Indonesia ?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Indonesia by dialing +6281290006420 or by sending an email to support@redbus.id
Customer Reviews
4.03
75
What customers are saying
Loved by travelers
Staff behavior (53)
Cleanliness (33)
Seat comfort (32)
Bus Drop Time (32)
Bus Pick-Up Time (27)
Bus Boarding Experience (23)
Value for Money (23)
Rest Stops (18)
Could be better
Bus Drop Time (21)
Bus Pick-Up Time (17)
Reviews
Prayogo Firdzaky Fakkar
31 May, 2026
Bus sangat tidak sesuai jadwal, seharusnya tiba sekitar pukul 14.00 siang namun baru sampai Bandung pukul 00.00 malam.
Moh unais
17 May, 2026
Pengalaman sebagai penumpang pertama terasa baik dan memuaskan.
Muhammad dimas fitrianto
13 May, 2026
Bus Sugeng Rahayu nyaman dan cepat, perjalanan Surabaya–Jogja hanya 5 jam, patut diapresiasi.
Andra Nelysta Virgi Gea Anindi
14 May, 2026
Perjalanan mengalami keterlambatan yang sangat lama.
Titik
19 Apr, 2026
Penumpang menunggu cukup lama, namun karena perjalanan malam dan berhenti di beberapa titik, hal tersebut tidak terlalu terasa. Perjalanan tetap aman.
Sri Andayani
03 May, 2026
Waktu perjalanan berjalan aman, Alhamdulillah. Semoga ke depannya tidak lagi mengalami keterlambatan.
jolly efendi
23 Apr, 2026
Tidak diberikan air mineral maupun makanan selama perjalanan sehingga terasa kurang memadai.
rizky artadinata jurit putro
24 Apr, 2026
Pelayanan dan perjalanan terasa mantap serta memuaskan.
Suratno
22 Apr, 2026
Perjalanan terasa sangat memuaskan dan luar biasa.