Sindo Ferry Ferry Routes & Timings
Sindo Ferry Ticket Booking on redBus Indonesia
Key Features Sindo Ferry Service Standard Details
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Fleet Size & Safety Standards: Powered by over a dozen modern high-speed catamaran fast ferries with international qualifications (MARPOL/SOLAS), equipped with life jackets, automatic life rafts, and the latest radar navigation.
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Baggage Allowance: Each passenger receives a free checked baggage allowance of up to 20 kg, plus hand-carry cabin baggage of up to a maximum of 10 kg.
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Main Ports & Terminals: Connects HarbourFront & Tanah Merah Terminals (Singapore) with Batam Centre, Sekupang, Waterfront, and Tanjung Pinang Terminals (Indonesia).
Onboard Facilities Sindo Ferry
- Passengers can rest peacefully inside a cool, air-conditioned room equipped with rows of spacious, thick-cushioned seats.
- During the trip, you can enjoy views of the open sea through wide panoramic glass windows or watch visual entertainment are broadcasted on general television screens inside the cabin.
- For those carrying valuable items, the ship's cabin is neatly designed with overhead compartments to safely store hand luggage, alongside separate large luggage storage areas handled professionally by port staff.
- Additionally, the ship is equipped with modern well-maintained sanitary toilet facilities, an open rear deck area for passengers wishing to enjoy fresh sea air, and accessibility standards tailored for senior citizens and passengers with special needs.
Amenities on Sindo Ferry
Popular Routes, Schedules & Ticket Prices
Sindo Ferry serves the most popular international sailing corridors with high daily frequency:
Batam Centre (Batam) - HarbourFront (Singapore) Route
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Fares: Starting from Rp380,000 (one-way) to Rp760.000 (round-trip / two-way).
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Travel Duration: Sail comfortably across the Singapore Strait in just ± 45 to 60 minutes.
Sekupang (Batam) Route - HarbourFront (Singapore)
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Fares: Starting from Rp380,000 (one-way).
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Travel Duration: Fast travel time of around ± 45 minutes by sea.
Tanjung Pinang (Bintan) Route - Tanah Merah (Singapore)
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Fares: Starting from Rp450,000 (one-way) to Rp900.000 (round-trip).
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Travel Duration: Explore the beauty of Bintan with a travel time of around ± 1.5 hours.
Departure Schedule Summary
To provide schedule flexibility for travelers, Sindo Ferry operates intensively from morning until night. The earliest departure ferry from HarbourFront Terminal Singapore sails starting at 07:30 SGT, while the last departure is scheduled for 21:40 SGT. On weekdays, ferries depart every 1 to 2 hours, with more frequent departures on weekends and national holidays.
Sindo Ferry Ticket Class Categories
Sindo Ferry applies a transparent and easy-to-understand passenger ticket pricing structure.
1. Passenger Fares
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Adult: Applies to passengers aged 12 years and above with access to full cabin facilities.
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Child: Special adjusted fares apply for children aged 2 to 11 years.
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Infant (Under 2 Years): Charged a minimal crossing administrative fare for official sailing manifest registration.
2. Service Class Categories : Sindo Ferry operates its entire high-speed fleet in Economy/Executive Single Class. All passengers are entitled to the same cool, air-conditioned ergonomic seating facilities inside the main cabin of the ship, without complicated class divisions.
Sindo Ferry Terminal Address & Port Locations
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HarbourFront Terminal (Singapore): 1 Maritime Square, HarbourFront Centre, Singapore.
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Batam Centre Terminal (Batam): Jl. Engku Putri, Teluk Tering, Kec. Batam Kota, Kota Batam, Riau Islands.
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Sekupang Terminal (Batam): Jl. Raya Port Sekupang, Sei Harapan, Kec. Sekupang, Kota Batam, Riau Islands.
Cross-Border Immigration Rules
Since this voyage connects two different countries, every passenger is required to comply with the following immigration regulations and international port arrival rules:
Passport & Visa Requirements
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Passport Validity: The passports of all passengers must have a minimum validity of 6 months calculated from the intended date of return.
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Visa Rules: Indonesian citizens (WNI) and fellow ASEAN member state citizens enjoy visa-free entry facilities to Singapore for short visits. For non-ASEAN foreign nationals wishing to enter Indonesia via Batam/Bintan, Visa on Arrival (VoA) facilities are available according to applicable regulations.
Mandatory Digital Declaration
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Singapore (SG Arrival Card): All passengers heading to Singapore are required to complete the SG Arrival Card (SGAC) online within 3 days prior to the arrival date.
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Indonesia (E-CD Customs): Passengers returning to or entering Indonesia are required to complete an electronic customs declaration (e-Customs Declaration) from Indonesian Customs.
Check-In & Port Arrival Rules
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Port Arrival Time: Given the passport and baggage inspection process at the immigration counter, passengers are required to be at the port terminal at least 90 minutes before the ship's departure time.
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Check-In Counter Closure: Check-in counters and physical boarding pass printing will strictly close 45 minutes before the ship sails.
Step-by-Step Guide: How to Book Ferry Tickets on redBus
Making practical cross-country travel a reality is now right at your fingertips through simple booking steps on the redBus app:
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Search Travel Routes: Open the redBus app or official website, select the Ferry menu, and specify your international sailing route (e.g., HarbourFront to Batam Centre), departure date, and number of passengers.
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Select Ferry & Departure Schedule: Compare Sindo Ferry schedule options, then choose the departure time that best fits your flight schedule or vacation plans.
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Fill in Passport & Passenger Details: Enter the full name, passport number, passport expiration date, and nationality of all passengers accurately according to official documents.
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Pay Easily & Receive E-Ticket: Choose a convenient local payment method (GoPay, OVO, QRIS, ShopeePay, Bank Virtual Account, or Credit/Debit Card). As soon as payment is confirmed, the booking confirmation and digital ticket voucher will be issued immediately in the redBus app and sent to your email.
Frequently Asked Questions
How do I book a Sindo Ferry ticket on redBus Indonesia?
Do I need to create an account to book Sindo Ferry tickets on redbus?
While you can book as a guest, creating an account allows you to track your bookings, access "My Trips" for easy boarding, and receive exclusive redBus discounts on Sindo Ferry and other operators.
Is a printout of the ferry ticket online mandatory?
No. You will receive an E-Ticket (m-Ticket) via email and in the "My Trips" section of the app. You can simply show the QR code on your phone at the port entrance.
How early should I arrive at the port for my Sindo Ferry trip?
It is highly recommended to arrive at the port at least 60 to 90 minutes before your scheduled departure time for the Sindo Ferry trip to allow for vehicle queuing and document verification.
Can I reschedule or cancel my Sindo Ferry ticket?
Currently, online rescheduling and cancellations are not supported directly through the redBus app. Please ensure your travel details and time slots are correct before completing the payment. For emergency assistance, contact our customer support.
What happens if I am late and miss the ferry?
International port immigration processes strictly enforce boarding gate closing times. If you arrive late at the check-in counter, your purchased ticket will be declared expired and cannot be refunded. Make sure to arrive at the port 90 minutes early.
What is the baggage capacity limit for Sindo Ferry passengers?
Each passenger is entitled to a free checked baggage allowance of up to 20 kg, plus one cabin hand-carry bag with a maximum weight of 10 kg. Excess baggage will be subject to additional fees in accordance with applicable port tariff regulations.
Do I need to print a physical copy of my e-ticket from redBus?
You are not required to print your redBus e-ticket; simply display the e-ticket on your mobile phone along with your physical passport to the port check-in staff. However, printing a physical copy of the e-ticket is highly recommended to facilitate identity checks if needed.