IGS Ferry Tickets Online

IGS Ferry Ferry Routes & Timings

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IGS Ferry Ticket Booking on redBus Indonesia

International sea travel connecting Batam Island with Johor Bahru in Malaysia as well as Singapore is now more practical, fast, and well-planned without the worry of queuing for physical tickets at the port. Online ticket booking for IGS Ferry through the redBus platform introduces a transparent, modern, and accessible way to purchase fast ferry tickets right from the palm of your hand. As a top choice for cross-border fast ferry fleets among residents in the Riau Islands, IGS Ferry is relied upon by thousands of passengers daily for business, tourism, and family visits. Operating a robust fleet of fast boats, IGS Ferry is ready to take you on your journey with guaranteed sailing schedules, affordable ticket prices starting from IDR 350,000, and professional services that make international voyages enjoyable.

IGS Ferry is an experienced international fast ferry operator serving strategic maritime routes within the SIJORI (Singapore–Johor–Riau) Golden Triangle. Operating a well-maintained fleet of high-speed ferries that comply with international maritime safety standards (IMO), IGS Ferry serves popular routes from Batam Centre Ferry Terminal to Pasir Gudang Ferry Terminal in Johor, Malaysia, as well as access to ferry terminals in Singapore. Prioritising punctual departures, passenger cabin cleanliness, and responsive baggage handling, IGS Ferry is the preferred maritime transportation mode for cross-border commuters, tourists, and business travelers alike.

Key Features Service Standards of IGS Ferry
Fleet Size & Safety Standards Powered by a modern Fast Ferry fleet certified to international maritime safety standards (IMO). Equipped with life jackets at every passenger seat, emergency lifeboats, and advanced maritime radar navigation systems.
Baggage Allowance Each passenger is entitled to a free checked baggage allowance of up to 20 kg plus 1 carry-on cabin bag (maximum 10 kg).
Main Ports & Terminals Connecting major international ports: Batam Centre Ferry Terminal (Batam, Indonesia), Pasir Gudang Ferry Terminal (Johor, Malaysia), and HarbourFront/Tanah Merah (Singapore).

Onboard Amenities IGS Ferry

International sea voyages across borders with IGS Ferry are designed to be hassle-free and comfortable with the following onboard facilities:

  • Air-Conditioned Cabin & Ergonomic Seats: Enclosed passenger spaces equipped with cool air conditioning and soft, high-quality seating to ensure comfort throughout the voyage.

  • Cabin TV Entertainment & Audio System: Television screens located in the front and middle of the cabin provide multimedia entertainment to keep you relaxed at sea.

  • Clean Onboard Restrooms: Each vessel is equipped with clean restroom facilities maintained regularly by the ship crew.

  • Dedicated Baggage Handling: Suitcases and large luggage are neatly stored in dedicated baggage compartments by staff, keeping the main passenger area spacious and comfortable.

  • Friendly Staff Service: The IGS Ferry crew is known for being friendly and ready to assist elderly passengers, travellers with disabilities, or families travelling with young children during boarding and disembarkation.

Amenities on IGS Ferry

Central TVCentral TV
ToiletToilet
Water BottleWater Bottle

IGS Ferry Popular Routes, Ticket Prices and Schedules

International sea travel with IGS Ferry presents stunning maritime views and city skylines along the following popular routes:

Batam Centre (Indonesia) – Pasir Gudang (Johor, Malaysia) Route

  • Fare: Starting from IDR 350,000 (One-Way) to IDR 650,000 (Two-Way / Round-Trip).

  • Travel Duration: Cruising the waters to Johor, Malaysia with a short travel time of approximately ± 60 to 90 minutes.

Batam Centre – HarbourFront / Tanah Merah (Singapore) Route

  • Fare: Starting from IDR 380,000 (One-Way) to IDR 730,000 (Two-Way).

  • Travel Duration: A fast voyage across the Singapore Strait within ± 45 to 60 minutes.

Departure Schedule Overview

IGS Ferry provides regular crossing schedules throughout the day, operating from morning departures (at 06:30 AM WIB) to evening/night sailings (at 05:30 PM WIB). IGS Ferry's fast boats depart periodically to give passengers full flexibility in planning their daily travel itineraries.

Terminal Addresses & Port Locations

  • Batam Centre Ferry Terminal: Jl. Engku Putri, Teluk Tering, Kec. Batam Kota, Kota Batam, Kepulauan Riau.

  • Pasir Gudang Ferry Terminal: Kompleks Pusat Bandar Pasir Gudang, 81700 Pasir Gudang, Johor, Malaysia.

  • HarbourFront Centre Ferry Terminal: 1 Maritime Square, Singapore 099253.

IGS Ferry Ticket Class Breakdown

IGS Ferry provides a transparent and practical ticketing system for all passenger categories:

  • Adult & Child Fare (Pedestrian): Adults & Children (Ages ≥ 2 years) enjoy safe and cool cross-border sea travel with air-conditioned seating in compliance with international maritime regulations.

  • Infant Category (0–24 Months): Traveling with toddlers is more economical thanks to special infant fare adjustments (charged only for port seaport tax).

  • Trip Type Options:

    • One-Way Ticket: A flexible option for passengers who have not yet determined their exact return date.

    • Two-Way / Open Return Ticket: A more economical choice that guarantees seat allocation upon return.

Important Travel Guide & International Port Rules

To ensure your immigration checks and boarding process run smoothly, please take note of the following official requirements:

Digital Declaration & ID Requirements

  • Primary Physical Passport: All passengers must hold an original passport valid for at least 6 months from the departure date.

  • Malaysia Digital Arrival Card (MDAC) / SG Arrival Card: Passengers entering Malaysia must complete the MDAC, or complete the SG Arrival Card online prior to arrival if bound for Singapore.

  • Visa on Arrival (If Required): Non-Visa Exempt passport holders must independently prepare visa documents in accordance with destination country regulations.

Check-In & Port Arrival Rules

  • Minimum Arrival Time at Terminal: Passengers are advised to arrive at the international ferry terminal at least 60 to 90 minutes before departure for boarding pass collection, baggage weighing, and immigration clearance.

  • Time Difference (Time Zones): Please keep in mind that Malaysia Time (MYT) and Singapore Time (SGT) are 1 hour ahead of Western Indonesia Time (WIB/Batam). Factor in this time difference when checking return ferry schedules.

  • Ticket Expiration: Boarding pass exchange counters close 30 minutes before sailing. Arriving late will result in the ticket automatically being considered expired and non-refundable.

Step-by-Step Guide: How to Book IGS Ferry Tickets on redBus

Booking IGS Ferry tickets is right at your fingertips. Follow these simple steps:

  1. Search Your Route: Open the redBus app or official website, select the Ferry category, then enter your crossing route (e.g., Batam Centre to Pasir Gudang), departure date, and number of passengers.

  2. Select Vessel & Departure Time: Compare IGS Ferry departure times, then choose your trip type (One-Way or Two-Way).

  3. Fill Out Passenger Manifest Details: Enter the passport number, passport expiration date, nationality, and full names for all passengers accurately.

  4. Pay Easily & Receive Your E-Ticket: Complete payment using your preferred method (GoPay, OVO, ShopeePay, Bank Virtual Account, Credit/Debit Card, or retail stores like Indomaret/Alfamart). Once confirmed, your official IGS Ferry e-ticket with a QR code will immediately be issued in the redBus app and sent to your email!

Frequently Asked Questions

How do I book a IGS Ferry ticket on redBus Indonesia?

Booking a IGS Ferry ticket online on redBus is easy. Enter your origin and destination ports, select your travel date, and choose whether you are traveling as a Passenger (Pedestrian) or with a Vehicle in case of a ro-ro ferry. Follow the steps to select your sailing time, enter passenger details, and complete the booking online.

Do I need to create an account to book IGS Ferry tickets on redbus?

While you can book as a guest, creating an account allows you to track your bookings, access "My Trips" for easy boarding, and receive exclusive redBus discounts on IGS Ferry and other operators.


Is a printout of the ferry ticket online mandatory?

No. You will receive an E-Ticket (m-Ticket) via email and in the "My Trips" section of the app. You can simply show the QR code on your phone at the port entrance.


How early should I arrive at the port for my IGS Ferry trip?

It is highly recommended to arrive at the port at least 60 to 90 minutes before your scheduled departure time for the IGS Ferry trip to allow for vehicle queuing and document verification.


Can I reschedule or cancel my IGS Ferry ticket?

Currently, online rescheduling and cancellations are not supported directly through the redBus app. Please ensure your travel details and time slots are correct before completing the payment. For emergency assistance, contact our customer support.


Apa yang terjadi jika saya terlambat tiba di terminal feri?

Proses pendaftaran imigrasi dan boarding kapal internasional memerlukan kedisiplinan waktu. Jika Anda tiba melewati batas waktu pendaftaran konter (30 menit sebelum berangkat), tiket akan dianggap hangus (expired) dan nilainya tidak dapat dikembalikan.

 

What is the free baggage allowance limit on IGS Ferry?

Passengers are entitled to a free checked baggage allowance of up to 20 kg per person, as well as 1 piece of carry-on cabin baggage (maximum 10 kg). Excess baggage weight will be charged an additional fee according to the operator's official rate at the port.